RETURN POLICY
 
Last updated April 19, 2021
 
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at moseskruschat98@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Moses Kruschat
Attn: Returns
RMA #
Erich-Dieckhoffstraße  
8A  
Neuruppin, 16816  
Germany  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
 
 
EXCEPTIONS    
 
The following items cannot be returned:
 
     ●     Digital Products you already downloaded
 
 
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     For digital products: I strongly agree that the execution of the agreement starts before the revocation period has expired. I am aware that my right of withdrawal ceases with the beginning of the agreement.   
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at: 
moseskruschat98@gmail.com